FAQ

Should I Install a Camera at Home to Keep My Family Safe

Being worried about our loved ones when we are not around is natural. We all want – even feel the need – to make sure that they are safe and sound. It is comprehensible that some employers are choosing to install cameras to monitor how their loved ones are being treated by the helper they have hired to care for them when they are not at home. Installing a camera at ...

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Can I Add More Domestic Worker House Rules After I Have Hired Her?

It is important to set expectations and daily schedules and to stick to those. But that does not mean that you cannot add more house rules if you think there is a need for this. "Our helper was great when she started, but she just does not follow instructions anymore. She is great with the children so I don't want to fire her, but things need to change." Managing a domestic ...

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How to communicate with your domestic helper when there are problems

Help Your Helper Overcome Language Barriers

It is important to build a healthy relationship with your helper right from the start to ensure things go as smoothly as you had pictured. However, this can sometimes be tough as communication – which can make or break a relationship – can be hindered by several factors including language. Language can be a huge barrier often leading to miscommunications and as a result of frustrations (especially over safety concerns). Sign ...

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Everything You Need to Know about Your Helper’s Family Visiting

Your helper’s children in the Philippines are planning a visit to town to see their mother and you are wondering how things are going to unfold, logistically speaking. The following information will shed some light on the – sometimes quite tedious – process your helper must go through to have her family over. Helpers enjoy taking selfies to share with family and friends back home. What’s the process like for my helper? Your ...

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