How to Handle Domestic Helper Problems

Establishing a positive relationship with your domestic helper is important, especially if you envision a long-term hire. This means you will have to handle domestic helper problems carefully.

“My children are not allowed to eat sweets during the week, but I can tell from their behaviour that the domestic helper gave them candy. Should I fire her?” Some employers are quick to terminate their domestic helper’s contract when they do not following instructions. Others…

3 Ways to Help Your New Domestic Helper Settle In

Settling into a new job can be tricky. This is especially the case if your domestic helper is living far away from home. Moving in with their new employers, while at the same time settling into their new job can be daunting. Make the transition easier for your new domestic helper by taking some time to help your new domestic helper settle in. They’ll be happier and work harder, and everyone is a winner. Here are a few quick tips for helping your new domestic helper settle into their…

Mending a Strained Domestic Helper-Employer Relationship

Relationships experience ups and downs, and that’s quite normal. Constant nurturing is crucial though; otherwise, they might just break down (and sometimes beyond repair). The domestic helper-employer relationship is no exception. It can be even more difficult to navigate given the intimate nature that characterizes it – working in a private household can be intricate as the lines can sometimes get blurry. When left unattended, relationships can cause tensions,…

Help! My Child Prefers My Domestic Helper

Your baby is growing attached to your domestic helper and you are feeling ‘threatened’ or even ‘in competition’ with her? If you are having a tough time dealing with the situation, the following advice will – hopefully – help you get through it.

Am I the only one concerned about this?

Worry not, it’s a natural feeling. Obviously, everyone has their way of reacting in such situations and feels different about it, but being bothered, upset or even jealous in this case…

Should You Give Your Domestic Helper a Bonus for Chinese New Year?

Chinese New Year is around the corner and it is now time to get everything in order for entering the Year of the Pig! This celebration is a special time of year for many families in Hong Kong and Singapore, and is also an opportunity for us to acknowledge the hard work and contributions that domestic helpers make in our homes.

Chinese New Year 2019 day is on Tuesday, 5 February

Marking the turn of the lunar calendar, Chinese New Year celebrations are all about family and sharing – not…

How to Communicate Effectively with Your Children

Children go through various development stages and are continuously learning and developing new skills. One of the very first skills developed is communication. The latter plays a central role in their everyday life and is crucial to ensuring a healthy development. Parenting is a full-time job: your child is going to need all the help they can get from you – and other caregivers – to build valuable communication skills.

Here is what you should know to effectively support…

Should I Give My Domestic Helper a Bonus or Increase the Salary?

Your domestic helper has been with you for a while and you may wonder if you should increase her salary or give her a bonus. What do other employers do?

There is no golden rule or a standard practice when it comes to giving your domestic helper a bonus or increasing her wage. But don’t pull your hair out yet, we went out and asked what others do.

When should I give my domestic helper a bonus or salary increase?

There is absolutely no consensus on this, but many employers consider this …

Passion for Food Brings Domestic Helper and Employer Closer Together

Natalia and Elsa share a happy employer-employee relationship. Their secret? Communication, learning from each other and a passion for FOOD! The employer and the domestic helper recently co-wrote a cookbook gathering both Eastern and Western recipes. Discover their inspiring story.

“This is delicious!” my husband said. “What’s in it?”

Elsa had just come to join us in Hong Kong as a domestic helper after 15 years in Singapore. Despite my background in food and …

5 Tips to Manage Your House When Your Domestic Helper Is on Leave

You never quite realise how useful your domestic worker is until they go away. Whether they are going back to their home country for a few weeks or are taking a break in a different city, it can be difficult to manage the house during this period. However, it’s important to keep your house clean and your family well looked after throughout this time, and while it may seem tricky, there are lots of ways to do it. Here are five tips to help you – from spending some time doing a clear out…

Hacks for a Great Domestic Helper Interview

Interviewing a domestic helper is a crucial task in your quest for a trustworthy and capable domestic helper. In the interview, you will be able to assess the candidate’s communication skills and motivation. This process is difficult to outsource as it all depends on your click with the candidate and intuition, and because the domestic helper will take care of your children and your home.

Domestic helper interview tips

We recommend you to personally interview all shortlisted…