House Rules for Domestic Helpers

Domestic helpers are a blessing to many families, but managing them can be challenging. Drafting house rules for domestic helpers and specific helper guidelines will create some much-wanted peace. Every household has its own rhythms and habits. A new domestic worker joining your family may have difficulty with the house rules used in your family. Even if she has a lot of experience, she will need time to learn your way ...

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Domestic Helper Management Essentials and Problem-Solving

Treating your domestic helper fairly can bring you a lot of benefits such as saving you time and money for finding a replacement, and having a helper who will work more efficiently and even go an extra mile in taking care of your family in return. However, manage a domestic helper can be tricky as she is your employee but also a part of the family. No worries, we will ...

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How to Welcome and Manage Your New Domestic Helper

Every domestic helper is different, just like every family is. You’ll always encounter some difficulties when your new domestic helper starts. Your domestic helper may have years of experience but is not used to your way of doing things. Or you had a domestic helper who stayed with you for a long time so you worry that you’ve forgotten how to manage a domestic helper with less experience. It will ...

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Many employers will reward their domestic helpers with a lai see/ang bao in Chinese New Year

Should You Give Your Domestic Helper a Bonus for Chinese New Year?

Chinese New Year is around the corner and it is now time to get everything in order for entering the Year of the Pig! This celebration is a special time of year for many families in Hong Kong and Singapore, and is also an opportunity for us to acknowledge the hard work and contributions that domestic helpers make in our homes. CNY 2019 day is on Tuesday, 5 February Marking the turn ...

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Should My Domestic Helper Eat with Us at the Same Table?

Having a domestic helper who lives in with your family 24/7 can sometimes be tricky as the traditional employer-employee relationship gets blurred. You – and certainly your domestic helper – might just end up feeling confused and not knowing where you stand about certain things. That’s perfectly understandable given the peculiar nature of the relationship – the live-in factor doesn’t make it easier. It is okay to wonder where to ...

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Should I Assign My Domestic Helper’s Tasks?

Once the hiring phase is over, you will come to realize that putting on the ‘employer hat’ is an absolute must. The helper-employer relationship requires constant work as managing a domestic helper not only involves managing the relationship but also your domestic helper’s work – and the live-in factor can sometimes complicate things. Employers can manage their domestic helpers’ work in a different way. Each and every one of us has one’s ...

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woman with red nail polish using phone

Helpful Ways to Manage Your Domestic Helper’s Smartphone Use

Do you allow your domestic helper to use her smartphone during working hours? Smartphones and social media have made it much easier for all of us, including domestic helpers, to be connected, but some employers see this as a curse. When it comes to the question of helper’s phone use during work, employers are torn between what is ‘practical’ and what is ‘ethical’. Experienced employers often discuss phone use during the interview ...

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Can I Add More Domestic Worker House Rules After I Have Hired Her?

It is important to set expectations and daily schedules and to stick to those. But that does not mean that you cannot add more house rules if you think there is a need for this. "Our helper was great when she started, but she just does not follow instructions anymore. She is great with the children so I don't want to fire her, but things need to change." Managing a domestic ...

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Everything You Need to Know about Your Helper’s Family Visiting

Your helper’s children in the Philippines are planning a visit to town to see their mother and you are wondering how things are going to unfold, logistically speaking. The following information will shed some light on the – sometimes quite tedious – process your helper must go through to have her family over. Helpers enjoy taking selfies to share with family and friends back home. What’s the process like for my helper? Your ...

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A domestic helper should not replace the mother's role

Navigating the Tricky Parent-Child-Helper Triangle

HelperChoice was invited to speak last Saturday April 21, 2017 to the first edition of the Pediatrics & Parenting Conference organized by AD MediLink at the JW Marriott Hotel in Hong Kong. Laurence Fauchon, Founder of HelperChoice, joined a panel on Navigating the tricky Parent-Child-Helper triangle, where Dr. Melaine Bryan and Ms. Catherine Banson were two other speakers at the same panel, while Ms. Kat Lau from Sassy Mama was ...

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