Fair Treatment of Domestic Helpers in Singapore

Despite progress, including greater awareness of the rights of domestic helpers, maids are sometimes poorly treated in Singapore and other parts of Asia. Since this worker group remains vulnerable to exploitation, the government of Singapore says it imposes severe penalties on those who abuse foreign maids. Employers should be aware of helpers’ rights, and discuss these during on-the-job orientation and training, and ensure that expected duties remain legal and ethical. Unfortunately, ...

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Domestic helper cultural differences

Dealing with Domestic Helper Cultural Differences

We’ve all heard about cultural differences, especially in families with domestic helpers. But what are common cultural differences and how can you avoid letting them turn into issues? Due to varying upbringings, cultures and situational factors, people from different backgrounds do many things differently. Just as German and French people have different eating habits, so do we all have different habits around the house. We have often heard about the big cultural ...

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Fixing up a broken domestic helper-employer relationship takes more time and energy.

Handling Maid Disputes in Singapore

Disagreements between employers and workers are common in any industry, and domestic work is no exception. Given the challenges that come with hiring a foreign domestic worker, disputes can be difficult to handle, particularly since they can also involve employment agencies. While domestic work is not regulated under Singapore’s Employment Act, there are legal avenues that one can follow if a dispute cannot be resolved at home. Full-time domestic helpers come from ...

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A domestic worker using smartphone for call

“Intentional Laziness” of Your Domestic Helper

One common malpractice of employment agencies is that they will teach the helpers to misbehave so that the employers will fire them, which in turn benefits the employment agency. However, as employers become aware of such a practice, they also become too sceptical, which might harm the employer-helper relationship! If you observe that your helper "intentionally" makes mistakes, check this article to see what to do. Do not assume! Common reported behaviours ...

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Part-Time Maid and Cleaning Services in Singapore

Many families in Singapore hire full-time foreign domestic workers to assist with daily cleaning and care duties. However, for many families – particularly those without children – part-time help is enough. In both cases, there may be some initial challenges to overcome. Meanwhile, there are a few regulations regarding part-time maid work that employers need to be aware of. Can I hire a part-time foreign domestic worker in Singapore? Employers can only ...

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Managing your Domestic Helper in Hong Kong

Foreign domestic helpers leave their country and children behind to work overseas in order to support their family, which is definitely difficult for every parent. As an employer, you can support your helper by helping her get accustomed to Hong Kong and your family. To become a good employer, you should understand all the rights and obligations of you and the domestic helper. In addition to this, communication is key ...

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Privacy for Your Domestic Helper and You

When you hire a helper, you have an extra person in your house. She is not exactly your family member who you can share more intimate moments with, but she is in the house 24 hours six days a week! How can you respect her privacy and at the same time let her understand that your privacy should be respected too? Respecting your domestic helper’s privacy The first rule is that you ...

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How to Improve Communication with Your Domestic Helper

Establishing a positive and good relationship with your domestic helper through communication is important. Not only because it makes your life as an employer easier and because it can help prevent issues such as loans, but also because tensions in the household can have an adverse effect on your children and other family members. Stepping in their shoes Foreign domestic workers come to Hong Kong for employment in order to provide for ...

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House Rules for Domestic Helpers

Domestic helpers are a blessing to many families, but managing them can be challenging. Drafting house rules for domestic helpers and specific helper guidelines will create some much-wanted peace. Every household has its own rhythms and habits. A new domestic worker joining your family may have difficulty with the house rules used in your family. Even if she has a lot of experience, she will need time to learn your way ...

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