Fixing up a broken domestic helper-employer relationship takes more time and energy.

Handling Maid Disputes in Singapore

Disagreements between employers and workers are common in any industry, and domestic work is no exception. Given the challenges that come with hiring a foreign domestic worker, disputes can be difficult to handle, particularly since they can also involve employment agencies. While domestic work is not regulated under Singapore’s Employment Act, there are legal avenues that one can follow if a dispute cannot be resolved at home. Full-time domestic helpers come from ...

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A domestic worker using smartphone for call

“Intentional Laziness” of Your Domestic Helper

One common malpractice of employment agencies is that they will teach the helpers to misbehave so that the employers will fire them, which in turn benefits the employment agency. However, as employers become aware of such a practice, they also become too sceptical, which might harm the employer-helper relationship! If you observe that your helper "intentionally" makes mistakes, check this article to see what to do. Do not assume! Common reported behaviours ...

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HelperChoice Bank Accounts Guide for Domestic Helpers

What Do You Need to Know About Domestic Helper Loan Sharks?

You may have heard of employers being harassed by loan sharks because their domestic helpers used the residence address for taking out loans and are not able to repay the debts. But why are many domestic helpers in debt and how can you prevent your helper from getting into debts?   Why do domestic helpers borrow money? Because of recruitment debts charged by unethical employment agencies Legally, placement fees employment agencies in Hong Kong ...

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4 Steps to Handle Domestic Helper Problems

Establishing a positive relationship with your domestic helper is important, especially if you envision a long-term hire. This means you will have to handle domestic helper problems carefully. Some employers are quick to terminate their domestic helper’s contract when they do not follow instructions. Others would rather only have a serious conversation with their domestic helper. And yet other employers will just shrug their shoulders and think to themselves that they ...

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4 Common Domestic Helper Problems and How to Overcome Them

Issues can sometimes arise and complicate your relationship with your domestic helper. If they have not promptly been dealt with, they can end up deteriorating your relationship with your domestic helper. Here are some of the most common problems you can face and a few tips to overcome them.   Problem 1: You are not satisfied with your domestic helper’s work There might be various reasons why you are not satisfied with your ...

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Help! Since I’ve Hired a Domestic Helper My Privacy Is Gone

Your home has not felt the same since your domestic helper has been working for you. What are the common causes and what can you do about to improve both your own privacy and your domestic helper’s one? Maintaining privacy with a live-in domestic helper is not easy. When your domestic helper first started working for you, the issue of privacy may not have been so pronounced. But over time, you ...

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My Domestic Helper Doesn’t Take Initiative, What Should I Do?

Even though you find your domestic helper hard working and dedicated, you might want her to take more initiative. That’s why you want her to enterprise more so that she does not get stuck to her daily schedule forever. Supervising, motivating and guiding a domestic helper is a challenging task. If you are frustrated by her lack of autonomy, take action earlier rather than later. The longer you wait, the ...

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How to communicate with your domestic helper when there are problems

Help Your Helper Overcome Language Barriers

It is important to build a healthy relationship with your helper right from the start to ensure things go as smoothly as you had pictured. However, this can sometimes be tough as communication – which can make or break a relationship – can be hindered by several factors including language. Language can be a huge barrier often leading to miscommunications and as a result of frustrations (especially over safety concerns). Sign ...

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Bringing Assistance to Abused Domestic Helpers

Any search about domestic helper abuse in Hong Kong will send you down a scary rabbit hole. Foreign Domestic Workers (FDWs) abuse is widespread. In the past few years, several cases of mistreatment and abuse have shed light on those inhumane practices that (still) take place behind closed doors. Shockingly, those practices are by no means isolated incidents; however, the majority of cases go unreported – FDWs are not allowed ...

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