Overcoming language barriers

Singapore has around 200,000 helpers and finding the right fit can sometimes be difficult…but not impossible! It is important to build a healthy relationship with your helper right from the start to ensure things go as smoothly as you had pictured. However, this can sometimes be tough as communication – which can make or break a relationship – can be hindered by several factors including language. Language can be a huge barrier often leading to miscommunications and …

My domestic helper doesn’t take initiative, what should I do?

Managing a helper is challenging, especially when she doesn’t take any initiative, so here are some tips to make your helper more autonomous.

The honeymoon period with your helper has ended and even though she is a great person, she doesn’t take enough initiative. Welcome to the world of employers, fraught with challenges and obstacles. Supervising, motivating and guiding a domestic helper is a challenging task. If you are frustrated by her lack of autonomy, take action…

How to terminate your helper’s contract

Unfortunately, it is sometimes necessary to terminate your helper’s contract. Be sure to follow the necessary steps if this is the case. Consider if you really want to terminate your helper’s contract

Firing your helper will have an impact on her career prospects and on the family she is supporting back home. If you are relocating or suddenly no longer have the financial means, or if you are moving into a smaller apartment, you may unfortunately have no other option.…

How to handle domestic helper problems

Establishing a positive relationship with your helper is important, especially if you envision a long-term hire. This means you will have to handle domestic helper problems carefully.

“My children are not allowed to eat sweets during the week, but I can tell from their behaviour that the helper gave them candy. Should I fire her?” Some employers are quick to terminate their helper’s contract when they do not following instructions. Others would rather only have…

Dealing with domestic helper cultural differences

We’ve all heard about cultural differences, especially in families with domestic helpers. But what are common cultural differences and how can you avoid letting them turn into issues?

Due to varying upbringings, cultures and situational factors, people from different backgrounds do many things differently. Just as German and French people have different eating habits, so do we all have different habits around the house.

We have often heard about the big cultural differences,…

How comfortable are you with the new household dynamics?

Hiring a helper means that your household dynamics will see some changes. At times the changes come naturally, but at other times they can create some difficulties.

Household dynamics are never static; they change from time to time. Hiring a live-in helper can have a very positive effect on family dynamics if the relationship is managed effectively.

First of all, most foreign domestic helpers live 24/7 with the family, but she may “only” be a temporary addition to the family.…

Can I add more domestic worker house rules after I have hired her?

It is important to set expectations and daily schedules and to stick to those. But that does not mean that you cannot add more domestic worker house rules if you think there is a need for this.

“Our helper was great when she started, but she just does not follow instructions anymore. She is great with the children so I don’t want to fire her, but things need to change.” Managing a domestic helper can be frustrating at times. You may live with her in one small apartment…

What to prepare for your new helper

You have just hired your new helper. Congratulations! Now it is time to prepare for your new helper so that things will go smoothly from the start. 1) Where will your helper sleep?

An important question. Why? If your helper feels comfortable in her own room that will translate in her work. Ideally, while you were interviewing your helper, you discussed where she is going to sleep so she knows what to expect. You may have to buy a bed and closet for her if there isn’t one available yet.…

Your Helper’s First Day

If you thought hiring a helper was difficult, you will quickly realise that managing may be even tougher.

It is important to think about the kind of relationship you want to have with your helper before she joins your family. The first hours and days are the time where you can let her know your preferences, your standards and your values. Especially if this is your first hire try spend some extra time so that you don’t end up having to look for another helper within months. Key to a …

How to take your helper on holiday?

You may be thinking about taking your helper with you on your holiday. Depending on your destination and holiday duration, this can be quite challenging.

When you take your helper on holiday, securing the right visa for your helper is key. In many Southeast Asian countries your helper is allowed to join you on a short stay tourist, but in many western countries your helper will need to apply for a special visa. If you want to avoid tourist issues ruining your holiday, contacting …